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REMOTE EMAIL DIAGNOSTIC (R.E.D)
Remote Email Diagnostic (R.E.D.) enables key operators, network administrators as well as the Sharp resellers to automatically receive specific device notifications. This greatly streamlines device monitoring and reduces many of the hidden costs associated with device maintenance, including automated click count collection. These notifications can be scheduled (e.g. click count) as well as event driven (e.g. out of toner). And with Sharp Device Manager, we are able to automatically import R.E.D. total meter reads into our ERP system, E-Automate. This streamlines the meter read collection process as well as practically eliminating any discrepancies caused by inadvertent data collection or entry errors.
Benefits
- Increases availability by alerting operator of actions required
- Immediate notification to service provider
- Automatic collection of meter data
- Full usage and problem history to service provider
Features
- Status and alerts emails generated automatically
- Status can be sent daily, weekly, or monthly
- Option of full diagnostic data for the service provider
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